Privacy policy

This Privacy Policy explains how Mallerstang (“we”, “us”, “our”) collects, uses, and protects your personal information when you access or use [https://mallerstang-band.com/] (“the Site”).
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Contact preferences

  • Payment or delivery details (for merchandise purchases)

  • Any information submitted via contact forms or newsletter sign-ups

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and actions taken

  • Referring website

  • Cookies and similar tracking technologies (explained in our Cookie Policy)

1.3 Information from Third Parties

If you interact with third-party services linked to our Site (e.g., ticketing platforms, social media, streaming services), we may receive certain information from them in accordance with their privacy settings and policies.

2. How We Use Your Information

We may use your information for the following purposes:

  • To operate and maintain the Site

  • To respond to your enquiries

  • To process merchandise orders and send updates

  • To send newsletters or marketing communications (with your consent)

  • To analyse Site usage and improve performance

  • To prevent fraud or misuse of the Site

  • To comply with legal obligations

3. Legal Basis for Processing

Under UK GDPR, we process personal data using the following lawful bases:

  • Consent — e.g., signing up for newsletters

  • Contract — e.g., purchasing merchandise

  • Legitimate interests — e.g., improving the Site or promoting the Band

  • Legal obligation — e.g., maintaining tax or financial records

4. How We Share Your Information

We may share your data with:

  • Service providers (e.g., email platforms, merchandise fulfilment services)

  • Payment processors (who operate independently of the Site)

  • Analytics providers

  • Legal authorities if required by law

We do not sell or rent your personal information.

5. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes it was collected for, including legal or accounting requirements.
You may request deletion at any time (see Section 8).

6. Data Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized access.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place (such as standard contractual clauses).

8. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:

Email: mallerstang.official@gmail.com
ICO:https://ico.org.uk

9. Links to Third Parties

Our Site may contain links to external websites or apps (e.g., Instagram, Spotify, YouTube, ticket vendors).
We are not responsible for their privacy practices.

10. Changes to This Policy

We may modify this Privacy Policy from time to time.
Changes become effective once posted on this page.

11. Contact Us

For questions about this Privacy Policy, contact:

Mallerstang
Email: mallerstang.official@gmail.com
Website: https://mallerstang-band.com/

Terms & Condictions